Our client, a call centre, is seeking customer service reps for their downtown Hamilton offices.

You will be required to do inbound and/or outbound calls, and will be responsible for providing high quality customer service, and selling products and services.

You will be responding to customer requests and ensuring first-time call resolution, striving to understand and satisfy customer needs by entering information in the database. You will navigate a computerized system and accurately enter data.

The pay will be $11 per hour plus bonuses. Four weeks of full-time training will be provided, followed by rotating shifts throughout the week.

  • Requirements:
  • 6 months experience in customer service/sales environment
    Strong verbal and written communication skills in English
    Good listening skills
    Must be comfortable in a Windows/Email/Data entry/File management environment
    Must be available to work shifts between Monday & Friday, 8 am to midnight.
    Interested? Call Drake International today 905-528-9855!

Thanks you,

Jahan Zeb

Manager, Newcomer Welcoming Centre

Community Connections HARRRP

705 Main Street East, Hamilton, L8M 1K8

Phone: (289) 639 6489, 905-544-0050



Creating welcoming spaces for immigrants and neighbours.

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